CLIENT SERVICE

We work in collaboration with our clients to ensure that we fully understand their business in order to maintain and grow customer engagement.

• Flexible, Can-Do Attitude
• Extensive Industry Experience
• Project Management
• Focused Approach
• Production Management

Strategy

We strategically plan integrated solutions for our clients’ business challenges. Analysing businesses and brands, we establish strategic guidelines that become the base of our campaign approaches.

• Brand Strategy
• Creative Consultancy
• Idea Generation
• Campaign Planning
• Market Research
• Tracking & Analysis
• Digital Strategy
• Direct Marketing

Content Writing

Speaking directly to diverse audiences on whatever medium they’re on, we procure and generate bespoke content that delivers a brand’s narrative with clarity and authenticity. We find, educate and assess markets to continually amplify the brand’s voice.

• Writing & Editing
• Content Management Systems
• Proofreading

We design engaging communication material to creatively promote a brand’s prominence across diverse channels and platforms.

• Concept Development
• Creative Execution
• Brand Architecture
• Communication Material
• Web & Mobile Design
• User Interface & User Experience
• Corporate Identity
• Application Interfaces
• Digital Advertising Materials

Developing innovative digital experiences, we continuously align ourselves with international trends and industry advancements to produce dynamic projects that meet our clients’ needs. We streamline the development of specialised applications, speaking to people through multiple channels like responsive websites, mobile applications, and e-commerce portals.

We successfully bridge the gap between marketers and developers, with a unique skill-set that combines a deep understanding of development with real marketing knowledge.

• Fully Responsive Websites
• Mobile Applications
• User Interface
• E-Commerce Integration
• Back-End Content Management Systems
• Statement Deployment Systems
• Work flow tools & systems
• Intranets
• Testing & Deployment
• Reporting & Analytics
• Lead Processing
• Data Management

Media planning, placement and management across different channels. Reviewing and optimising are part of our media strategies to meet clients’ business goals.

We use channels like Search Engine Marketing and Digital Media, Paid Search and Google Display Network (Pay-Per-Click), Paid Social, 3rd Party Online Advertising, Programmatic, Print and Out-of-Home.

• Planning
• Placement & Optimisation
• Project Management
• Reporting & Analytics
• Leads Management

Also known as Digital Customer Relationship Management (CRM) Solutions. We manage the deployment and tracking of large volume message delivery and assist with the design and distribution of fully personalised, dynamic communications.

• SMS
• MMS
• Email
• Direct Mail
• Transactional Communications
• Reporting

Our strong technical knowledge of production processes and a solid network of specialised production partners meet the unique specifications of every job.

• Digital & Lithographic Print Production
• Promotional Material
• Large Format Printing
• Promotional Material
• Corporate Gifts
• Audio Visual Presentations

We produce creative and authentic social media content while managing online communities to help our clients connect with their audiences and engage in real conversations. Combined with paid media amplification, our personalised approach develops and maintains a brand’s credibility, encouraging maximum reach.

• Social Media Content Production
• Community Management
• Social Advertising